BISON / Service
Service before and after your order
From technical advice to warranty support, you can speak directly with our team.
For an OEM order, we can discuss changes to the product design, your logo and the carton before production.
Pre-sale services
- We introduce our products and answer your questions.
- We help you choose products for your needs.
- We explain the specifications and how the machines work.
After-sales Service
User service hotline:
+86 15967890123.
- We help with installation and setup.
- We provide online guidance on operation and use.
- We handle product quality and service complaints.
- We arrange replacements for product quality problems covered by the warranty.
manufacturing and testing
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Our factory has an automated production workshop, production and testing equipment, and our own test laboratory.
Shipping Process
Before dispatch, we agree on packing and delivery arrangements with you.
Design and manufacture
Depending on your needs, we customise the product design and monitor the process, from the supply of raw materials to product manufacture.
Pack and ship
After production, our team will pack your order into a carton. And after packaging, it will go through a box drop test.
Loading
Once your order is packed, we will load them into containers or trucks and transport them to the port or destination.
Delivery
We have established strategic cooperation with many logistics companies to deliver goods safely and quickly.
More about BISON
Need help with an order?
Send us your order number and a photo or video of the problem.